PlatKat.com

My review of Escape Spa written for citysearch.com

I went to Escape for a brow wax based on the great reviews I saw on citysearch. The facility was pleasant and sanitary, but the aesthetician I saw HAD NO IDEA WHAT SHE WAS DOING. I should have stood up and left right away when the first words out of her mouth were, “You’re going to have to come back 3 more times for them to look right.” I’ve seen many aestheticians and no one has ever said that to me before. She didn’t ask me how I wanted my brows done and when I tried to show her, she started arguing with me. She also berated me for not having hair follicles where she expected them to be and accused me of overplucking. Not exactly stellar customer service. I have sparse hair growth, which isn’t totally uncommon. Everyone is different, and a good aesthetician will do their best to work with you have. If I was born with perfect brows, I wouldn’t have to see a professional in the first place, right? But even worse than this person’s rude attitude was that HER HANDS STARTED SHAKING while she worked on me. I don’t know about the rest of you, but I find it pretty scary when a person is putting hot and sharp things near my face and cannot control her movements. All in all, I left annoyed, insulted, and a little freaked out, and my brows didn’t even look good. Steer clear of this place unless you like being insulted while pain is being inflicted upon you. And if that’s what you’re into, try “escaping” to one of NYC’s fine BDSM clubs and leave the aesthetics to the pros.

I hope someone was amused by this, and that maybe other people won’t make the same mistake I did. It’s a known fact that some business owners write reviews of themselves, which is both bogus and sad (Wayne’s World), but this place had more reviews than normal, so I thought I was safe. I find that if I’m still annoyed with a place awhile after I’ve been there, writing a scathing review helps me cope a little bit.

(But I’m not a total hag; I write nice ones too!)